Seaport-e Quality Assurance

Quality Processes

Our existing Quality Assurance Program is tailored to the specific task order’s quality control. The plan will include specific implementation details pertaining to the actual work to be performed and deliverables, and may include subsidiary plans such as: Requirements Management Plan, Configuration Change Management Plan, Risk Management Plan, Communications Plan, and a Validation and Verification Plan.

Collectively, these plans, based on TO SOWs identified performance metrics and other applicable standards provide the controls necessary to ensure that all configurable baselines are managed to specifications, all stakeholders are properly informed, and variability of outcomes are minimized. They produce a linked series of baselines (requirements to design components to configuration components to verification scripts) and the corresponding processes ensure that products and services conform to requirements.

Performance Measures

Our performance-management processes and associated performance measures dovetail with our quality assurance processes. These include Quality Control Plans and Service-Level Agreements, used to manage level of effort tasks, and Earned Value Management, used for tasks that have a delivery schedule of discrete work products.

Our Teaming Coordinator, Patrick Rooney, works with our PM and the Seaport-e Ordering Activity TO Contracting Officers and Technical Representatives to ensure that the selected monitoring methods are appropriate to the scope of the task order. Our Quality Manager with the assistance of our PMO will track the Performance Measurement Baseline, and ensure that all contract requirements are met and are within acceptable criteria to include:

  • Cost Control (burn rate)
  • Staffing(turnover, time-to-fill)
  • Government Required Reporting
  • Task Accomplishment
Team Position QC Role QC Responsibilities
Quality Manager (QM) Independently assess quality performance, services and work products Tailors gTANGIBLE’s quality program to Seaport-e; Review performance metrics and evaluation criteria for all tasks; Conduct quality inspections/audits; Identify and track quality deficiencies; Assist our PM and Task Leads in developing QC processes and metrics and conducting performance metrics analysis; Track and review performance metrics, contract schedules, deliverables, & dollars

Program Manager

(PM)

Manage all aspects of contract quality performance Report to EAB and QM on quality performance; Define and implement program-wide quality measures; Identify/resolve issues related to overall contract performance; Conduct quarterly In-Progress Reviews; Conduct independent quality audits; Establish contract specific quality measures

Task Manager

(TM)

Manage quality of services and work delivered to ordering agency Implement/review task specific quality metrics; Establish monitoring frequency; Check accuracy, timeliness, and completeness of deliverables and work products; Report resource requirements and potential performance problems to PM; Respond to all customer requests, questions, and concerns
Task Team Member Responsible for meeting quality standards Measure accuracy and completeness of job performance and apply error prevention procedures; Deliver all work products on time and within budget; Communicate concerns and improvement recommendations to TM; Report on work estimates, resource requirements, and potential performance issues

Know, understand, execute, and improve the We quality control methodology

 

Monitoring

The gTANGIBLE Team diligently performs monitoring on all program and project tasks. In the following table, we present:

 

Method Description
100% Inspection 100% Inspection is the most appropriate method for monitoring infrequent tasks or tasks with stringent performance requirements.
Customer Input We use customer satisfaction documentation to assess performance from a customer and end-user perspective. Government input may initiate other monitoring methods.
Data Tracking Metrics We use spreadsheets and database applications to summarize and report data-tracking metrics for distribution as part of regularly scheduled program review/status meetings.
Evaluation Examine the activities used to develop and deliver products and services to ensure that requirements are met or exceed. We establish criteria for an evaluation, verifies process performance, and collects the metrics to describe the actual results.
Periodic Review Enables the Navy/ordering activities and the Team to evaluate products and services at intervals consistent with the work being performed, deliverable due dates, major milestones and critical paths, and/or scheduled reports. We conduct periodic inspections consistent with other appropriate monitoring techniques to ensure consistency, validate the evaluation results, and reinforce PMs.
Periodic Review with IV&V We conducts this method of monitoring, consistent with other appropriate monitoring techniques, to validate the results of the evaluation, reinforce other measures, and ensure consistency.
Review The Government reviews each deliverable for timeliness, quality, and accuracy, assessing our performance in completing the task’s stated and implied objectives.
Walkthrough We conduct walkthroughs on deliverables before delivery to ensure the quality and completeness of these materials. This method may be used in conjunction with other monitoring techniques to ensure consistency, validate the evaluation results, and reinforce other performance measures.

Seaport-e Services and Satisfaction

SOW Functional Areas Contract # Prime or Sub Contract Value Date Completed Government Customer Company
12, 18, 20 FA2823-12-C-0075 Prime $2,551,646 9/1/12 – 8/31/16 53d WG gTC
12, 20 AG-3142-P-13-0023 Prime $527,559 2/18/13 – 2/17/15 USDA gTC
16, 18, 20, 21 FA4890-12-D-0025 Sub $2,660.549 9/1/15 – 8/31/18 USAFCENT gTC
2, 10, 12, 14, 16, 20 FA4890-13-C-0105 Sub $2,938,415 9/1/13 – 8/31/16 ACC/A5CX MacB
1,.2, 3, 4, 5, 6 SNIM 13-0460, FA1500-10-D-0007/0002 Prime $18,518,153 9/30/13 – 9/29/16 AFLCMC/HNI MacB
16, 18, 20, 21 FA4890-12-D-0025 Prime $9,386,322 12/15/11 – 12/14/16 USAFCENT MacB
6, 12 HC1028-14-F-0277 Sub $10,848,405 8/1/14 – 7/31/19 Defense Enterprise Computing Center Alpine Security
2, 5, 10, 12, 21 W9124P07D002 (RITS);

W9124P13C0006 (RITS Bridge);

W9124P14C0023 (RITS Bridge II)

Prime $114,103,114 7/15/07 – 9/14/15 Army Installation Command Alutiiq
6, 7, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20 W52P1J-12-C-0081 Sub $12,152,706 9/30/12 – 2/10/14 U.S. Army Sustainment Command 402nd AFSB CSMI
1, 2, 3, 4, 5, 8, 14, 20 HSHQDC-11-C-0148 Sub $562,298 11/1/11 – 2/27/15 DHS CSMI
5, 6, 7, 10, 11, 12, 15, 16, 17, 18, 19, 20 M67854-10-C-5031 Sub $8,385,557 10/1/10 – 5/26/13 MARCORSYSCOM CSMI
16, 18, 20, 21, 22 FA7000-14-C-0041 Prime $3.6M 8/26/14 – 8/25/19 U.S. Air Force Academy (USAFA) E-9
2, 11, 20, 21 FA2543-14-C-0002 Prime $628,696 4/30/12 – 5/1/15 460th Space Wing E-9
5, 8, 11, 18, 20, 21 VA798-11-D-0123 Sub $1,045,313 2/1/14 – 9/30/16 Veterans Affairs E-9
1, 2, 5,.6, 8, 10, 14, 19 FA4890-13-C-0105 Prime $12,015,518 9/1/13 – 8/31/16 USAF/ACC/A5CX PE
1, 2, 3, 5, 6, 7, 10, 14, 16, 17 FA8217-13-C-0001 Prime $7,771,596 11/1/12 – 5/31/18 Air Force Life Cycle Management Center PE
1, 2, 3, 5, 7, 8, 10, 14, 19 AOC WS ISS 3052 PE Sub $4,156,625 9/28/15 – 9/27/16 AFLCMC/AOC/WS PE
6, 21 S5121A-14-D-0006 Prime $20.3M 9/30/14 – 9/29/19 DCMA Ventech
2, 4, 10, 14 FA8770-14—0004 Prime $3.65M 1/1/11 – 12/31/16 U.S. Air Force Ventech
5, 6, 10, 12, 20 HHSM-500-2015-00252C Prime $409.7M 3/16/15 – 3/15/24 CMS Ventech
9, 18, 21, 22 26BL00389 Sub $30M 8/2006 – 6/2009 FEMA/State of Louisiana Providence

 

Seaport-e Teammates

gTANGIBLE Corporation, a Service Disabled Veteran Owned Small Business (SDVOSB) leads the gTANGIBLE Team, in order to bring comprehensive, delivery centric, technical capabilities to the requirements of the Seaport-e contract and its ordering offices. This team was built specifically to provide exceptional professional support services to the overall Navy and Marine Corps now and into the future.

Teammates and Expertise Socio-economic DUNS# Functional Area(s) Supported
Alpine Security SB, VO, SDVO 079654632 1, 2, 6, 12, 14, 18
Alutiiq Technical Services, LLC 8(a) 078352485 1, 2, 3, 4, 5, 10, 11, 12, 16, 17, 18, 19, 20, 21, 22
CSMI, LLC SB, VO, SDVO 140042099 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22
E-9 Enterprises, Inc. SB, SDB, VO, SDVO, 8(a), Emerging Small Business 00504789 2, 5, 8, 11, 16, 17, 18, 20, 21, 22
MacAulay-Brown, Inc. Large 096500483 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22
Phantom Eagle, LLC SB, VO, SDVO 143827728 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22
Tri Star Engineering Inc. SB, WO 884469024 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 15, 16
Ventech Solutions, Inc. SB, SDB, 8(a) 079938941 2, 4, 5, 6, 7, 10, 11, 12, 14, 16, 17, 20, 21
Celerity IT, LLC Large 100511380 2, 10, 12, 20, 21
Energetics Inc. Large 099400129 1, 2, 20, 21, 22
Jane Mobley Associates Small Disadvantaged Woman Owned, HUBZone 930768361 2, 20, 21, 22
KEYW Corporation Large, publically traded 827110136 1, 2, 3, 4, 5, 10, 12, 20, 21
Olshesky Design Group, LLC Small Woman Owned 363423331 2, 3, 4, 10, 16, 20, 22
Olgoonik Global Security LLC Alaskan Native Company; 8(a) 964687540 1, 2, 3, 4, 14, 16, 17
Providence Holdings Small 009576088 9, 18, 20, 22

Delivering TANGIBLE Results to Our Government Clients